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Privacy Policy

Rubicon Watch Company Limited offer online sales and resources that provide product-related information and services, as well as information related to our business.

The protection of personal data, as well as compliance with privacy and data protection laws and regulations, is important to our company. We aim to ensure the privacy rights of our consumers, business contacts, and employees when we handle information about them.

This policy only applies to personal data collected through our website. This policy does not apply to personal data collected from offline resources and communications. This policy also does not apply to third-party online resources to which our websites may link, where we do not control the content or the privacy practices of such resources.

Should you have any questions about this policy or our data collection, use and disclosure practices, please contact us.

As referred to in this policy, references to “us,” “we,” “our,” and “Rubicon Watch Company” generally means Rubicon Watch Company Limited.

Who are we?

Rubicon Watch Company Limited
Rubicon House
Market Place
Chapel-en-le-Frith
High Peak
SK23 0EN
United Kingdom

Registered Company 08508321

Collection of your personal data

We collect personal data online through our website. Individuals may access many parts of our website without providing any personal data. If you contact us, we may keep a record of that correspondence. If you choose to provide your personal data, such as your name, address, date of birth, telephone number or e-mail address, by entering into forms or data fields on our websites and corresponding with us, we will collect and we may use the personal data.

If you make a purchase from the website, we will collect your payment information, such as your bank details, in order to fulfil your order. Where we offer warranties, repairs or other services, we will collect and process details of the services you have requested and the item you purchased, such as the purchase date or reference number.

If you choose to submit a review on the website, we may collect and process your name, e-mail, your review and the image of the watch you shared.

  • to sell our products and services to you, bill you for the products and services you have requested or deliver our products and services to you
  • to provide you with promotional information about our products and services
  • to respond to your inquiry
  • to process and publish a product review you submit on our website
  • to comply with and enforce our rights and perform our obligations under applicable laws.
    We process your personal data for Performance Purposes in order to perform our contractual obligations to you. It is also in our legitimate interests to process your personal data for Performance Purposes as it allows us to ensure the proper administration of our site and to improve the user experience within our site. Similarly, it is in our legitimate interests to process your personal data for Contact Purposes in order to respond to your inquiry. Where we process your personal data for Marketing Purposes, we will ask for your consent. Where you choose to disclose your opinions and photos on our website, it is in our legitimate interests to process and publish this information. However, we may also ask for your consent to publish this data on our website. Finally, we may process your personal data to comply with and enforce our rights and perform our obligations under applicable laws.
    You can also refuse to provide your personal data to us. However, if you do not provide your data, this can have an effect on your use of the website, or some features on our websites may not fully function.

Sharing of your personal data with third parties
Your personal data are intended for us but may be shared with third parties in certain circumstances:

Third parties permitted by law: In certain circumstances, we may be required to disclose or share your personal data in order to comply with legal or regulatory obligations (for example, we may be required to disclose personal data to the police, regulators, government agencies or to judicial or administrative authorities).
We may also disclose your personal data to:

  • regulators or other third parties for the purposes of monitoring and/or enforcing our compliance with any legal and regulatory obligations, including statutory or regulatory reporting or the detection or prevention of unlawful acts;
  • any third party in the context of actual or threatened legal proceedings, provided we can do so lawfully (for example, in response to a court order);
    Third parties connected with business transfers: We may transfer your personal data to third parties in connection with a reorganisation, restructuring, merger or acquisition or transfer of assets, provided that the receiving party agrees to treat your personal data in a manner consistent with this policy.
    We will not sell your personal data to third parties.
    Please note our website may, from time to time, contain links to and from the websites of our business contacts. Please note that these websites have their own privacy policies and we have no control over how they may use your personal data. You should check the privacy policies of third party websites before you submit any personal data to them.

Protection of Your Personal Data

We have implemented appropriate technical and organisational security measures to protect personal data in our possession from unauthorised access, disclosure, alteration or destruction.  Such measures include administrative, technical and physical safeguards, for example, limiting access to personal data only to employees and authorised service providers who need to know such information for the purposes described in this policy.

Protection of the privacy of children

We do not provide services directly to children or proactively collect their personal information. If we become aware that we have collected information from customers who are under 16 years of age we may delete that information without giving notice

Your Rights

If you are a resident in the UK, you have the following rights in accordance with applicable laws and regulations:

  • Access. You have the right to obtain from us confirmation as to whether or not personal data concerning you is beingrocessed, and, where that is the case, to request access to the personal d You have the right to obtain one copy of the personal data we hold about you at no cost, but for any further copies, we reserve the right to charge a reasonable fee based on administration costs);.
  • Rectification. You have the right to have incomplete or inaccurate personal data that we process about you rectified.
  • Erasure. You have the right to request that we delete personal data that we process about you, except we are not obliged to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
  • Restriction. You have the right to restrict our processing of your personal data where you believe such data to be inaccurate; our processing is unlawful; or that we no longer need to process such data for a particular purpose unless we are not able to delete the data due to a legal or other obligation or because you do not wish for us to delete it.
  • Portability. You have the right to obtain personal data we hold about you, in a structured, electronic format, and to transmit such data to another data controller, where this is (1) personal data which you have provided to us, and (2) if we are processing that personal data on the basis of your consent or to perform a contract with you.
  • Objection. Where the legal justification for our processing of your personal data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defence of a legal claim.
  • Withdrawing Consent. If you have consented to our processing of your personal data, you have the right to withdraw your consent at any time, free of charge. This includes where you wish to opt-out from marketing messages.
    Where you wish to exercise any of these rights, please contact us using the contact information below. For your own privacy and security, we may require evidence of your identity or to be provided with additional information before we are able to act on your request when the information we have is insufficient to accommodate your request. We will attempt to provide any requested information or make requested changes in accordance with applicable laws. We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. If you are based in the UK, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office, if you believe that we have not complied with applicable personal data protection laws. Please see further information on their website: www.ico.org.uk

Your Personal Data Retention Period

Unless we are required or permitted by law to hold on to your data for a specific retention period we will hold your personal data only for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements, in particular:

  • contact data is retained for as long as you are an active user of our site and for two years after you delete your account;
  • financial data is retained for six years from the date of your last transaction with or through us; and
  • marketing data is retained unless and until you withdraw your consent. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
    To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
    Where possible, we aim to anonymise the information or remove unnecessary identifiers from records that we may need to keep for periods beyond the original retention period. Where we no longer need your personal data, we will dispose of it in a secure manner.

Contact Information

Rubicon Watch Company Limited
Rubicon House
Market Place
Chapel-en-le-Frith
High Peak
SK23 0EN
United Kingdom
Email – sales@rubiconwatches.com
Telephone Enquiries
+44-(0)1298 815461
Available hours: 8:30 – 16:30 Monday – Friday (except bank holidays)

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