It's important that your watch fits your wrist comfortably and looks great at the same time. Watches fitted with metal bracelets often need adjusting to get the perfect fit. This is generally a very simple procedure which we are happy to offer both prior to placing the order or as an after sales service free of charge, if the watch does not correctly fit. If you have the watch adjusted by a third party whether by yourself or by a jewellers however, all third party adjustments will void the returns policy.
When purchasing a watch which has a metal bracelet with adjustable links, we will gladly adjust the watch bracelet to fit your wrist before sending the watch to you.
Simply select your wrist measurement from the dropdown on the product page and we will ensure the watch bracelet is adjusted accordingly before being sent. We will also include all the surplus links with the watch.
You can measure your wrist with a piece of string which you can measure against a ruler. You should allow about 5mm (1/4 inch) of slack to prevent it being too tight on arrival.
In the event of you needing an extra long wrist measurement which requires an extension to the original watch, we must obtain extra links from the manufacturer, and in this event we will contact you to inform you of any possible delays or applicable charges.
Watches with bracelets adjusted by Rubicon Watch Company are still eligible under our refund policy.